Effective Date: 25.01.2025
Introduction
Welcome to InSync Tracker Ltd (“we”, “our”, or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.insynctracker.com) or use our services, including our cycle syncing tools, resources, and applications (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, you must not use our Services.
We may collect and process the following types of information:
- Personal Data: Information that identifies you, such as your name, email address, postal address, telephone number, date of birth, and account details.
- Cycle Data: Information you choose to provide about your menstrual cycle, symptoms, or other health-related data.
- Technical Data: Details about your device, IP address, browser type, operating system, and usage patterns.
- Communication Data: Information provided when you contact us via email, forms, or other methods of communication.
We collect your information in the following ways:
- Directly from You: When you register for an account, submit forms, or provide data through our tools or surveys.
- Automatically: As you interact with our website or app, we may use cookies and similar technologies to collect information about your browsing behaviour.
- From Third Parties: We may receive data from analytics providers or social media platforms when you interact with our Services.
We use your information for the following purposes:
- To provide, personalise, and improve our Services.
- To manage your account and track your preferences.
- To process transactions or respond to your inquiries.
- To analyse website usage and ensure functionality.
- To send updates, newsletters, and promotional material (with your consent).
- To comply with legal obligations or enforce our terms of use.
4. Legal Basis for Processing
Under UK data protection laws, we rely on the following legal bases to process your data:
- Consent: For processing sensitive health data (e.g., cycle tracking).
- Contract: To provide the Services you request.
- Legitimate Interests: For website analytics and improving the user experience.
- Legal Obligation: For compliance with applicable laws or regulatory requirements.
We do not sell your personal data. We may share your information with:
- Service providers that assist us in delivering our Services (e.g., hosting providers, payment processors).
- Regulatory authorities, courts, or legal bodies when required by law.
- Third parties if we merge, sell, or restructure our business, in which case your data may be transferred as part of the transaction.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Cycle data you choose to delete will be permanently removed from our systems.
7. Your Rights
Under UK data protection laws, you have the following rights:
- Access your data.
- Correct inaccurate data.
- Request deletion of your data.
- Restrict processing of your data.
- Data portability.
- Object to processing, including for direct marketing.
- Withdraw consent at any time.
To exercise these rights, contact us at info@insynctracker.com.
As you navigate through and interact with our Website or App, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website or App, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website or App.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
- We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our Website and App and to deliver a better and more personalised service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website and App according to your individual interests.
- Speed up your searches.
- Recognise you when you return to our Website or App.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website or App. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website or App.
- Flash Cookies. Certain features of our Website or App may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website or App. Flash cookies are not managed by the same browser settings as are used for browser cookies.
- Web Beacons. Pages of the Website or App and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications on the Website or App are served by third parties, including servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about any targeted content, you should contact the responsible provider directly.
9. Data Security
We implement appropriate security measures to protect your data from unauthorised access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee the security of data transmitted over the internet.
10. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us on info@insynctracker.com.
We are committed to resolving any concerns you may have regarding the collection or use of your personal information.